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Terms and Conditions of Use – Tickets2Train

Effective Date: 03/03/2024
Last Updated: 03/03/2025

1. Introduction

Please read these Terms and Conditions of Use ("Terms") carefully before using the Tickets2Train website at www.tickets2train.co.uk ("the Website"). By using the Website, you agree to be bound by these Terms and our Privacy Policy.

These Terms apply to all users of the Website. Additional terms may apply if you enrol on a course through Tickets2Train—these will be made available to you during the enrolment process.

In these Terms:

  • “Tickets2Train”, “we”, “us”, or “our” refers to Tickets2Train Ltd, the owner of this Website.

  • “You” refers to the user or visitor of the Website.

We reserve the right to withdraw or modify the Website at any time without notice.

2. Website Access and Use

You are responsible for:

  • Making appropriate backups of your data

  • Taking precautions against malware, hacking, and unauthorised access

While we make efforts to maintain the availability of the Website, we cannot guarantee uninterrupted access. We may suspend access temporarily for maintenance, upgrades, or emergency issues.

We are not responsible for:

  • Loss or corruption of data as a result of using the Website

  • Failures due to your hardware, software, or internet provider

3. Purpose of the Website

The Website provides information on:

  • Courses and services offered by or through Tickets2Train

  • Enrolment details

  • Learning resources and updates for individuals, job seekers, and education partners

The Website is aimed at users in England and the wider UK.

4. Intellectual Property

All content and materials on the Website are protected by copyright and other intellectual property laws. This includes course descriptions, graphics, logos, and other text.

You may not copy, reproduce, distribute, or modify any content without prior written consent from Tickets2Train or the respective rights holder.

5. Cookies and Compatibility

The Website uses cookies to enhance functionality. You are responsible for ensuring your system is compatible with the Website. For more on how we use cookies, refer to our Privacy Policy.

6. Our Liability

We are not liable for:

  • Delays or failures due to circumstances beyond our control (e.g. fire, flood, strikes, or third-party system failures)

  • Indirect or consequential loss, including loss of profits, business, data, or goodwill

We do not exclude liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any other liability that cannot be excluded by law

7. Third-Party Links

We may include links to third-party websites for your convenience. These are accessed at your own risk.

Tickets2Train is not responsible for:

  • The content of third-party websites

  • Goods or services provided by them

  • Any agreements entered into via those websites

We recommend you review their terms and privacy policies before using such sites.

8. Privacy and Data Protection

We take your privacy seriously. By using the Website or enrolling on a course, you agree to the collection and use of your data in accordance with our Privacy Policy, which outlines:

  • What data we collect

  • How we use and store it

  • Who we share it with (e.g., funding partners)

Support staff may contact you with course-related information. You can opt into your preferred method of communication during enrolment.

9. Amendments to the Terms

Tickets2Train reserves the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of any updated Terms.

We encourage users to review this page regularly.

10. General Terms

  • Your access to courses and services is personal and non-transferable without written consent

  • If any clause is found to be unenforceable, the rest of the Terms remain valid

  • A delay in enforcing a right does not waive that right

  • These Terms are governed by English law

  • Disputes will be resolved in the courts of England and Wales

  • These Terms constitute the entire agreement between you and Tickets2Train regarding your use of the Website

11. Contact Us

If you have questions or concerns, you can contact us:

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